When you have forgotten your password, you can reset your password using any one of the following methods (click to expand):
Note: You can only do this if you have previously set a verified password reset email address.
Alternatively, please approach your school for help. A list of school-based helplines can be found here.
If you still encounter problems resetting your password, you may contact the SLS helpdesk. Please note that the SLS helpdesk agent will need to ask you the security questions to verify your identity.
If you need to log in to the SLS during class and have forgotten your password, your teacher can generate a one-time password (OTP) to give you temporary access.
This is only a temporary solution. If you have forgotten your password, you should try to reset it following the steps above.